biggid

Booking CRM for service industries

Organise your CRM to streamline clients from different sources and develop customer relationships in one place

Customer relationship managment solutions

Manage customer data
Store customer information that was automatically saved during online bookings or manually entered by your staff.
Know your customers
Analyse your client data — visitor history, payments, previous interactions, and source of bookings.
Always stay in touch
Send automated reminders about bookings. Send notifications through different communication channels. Ask for and collect feedback.
Segment your customers
Tag, organise, and group your clients. Search the client list by tags, name, phone number, and e-mail. Filter by visit dates, order or booking information, and other parameters.

CRM for booking system

Organise online booking and scheduling, ticket sales, rental of premises and equipment on your website, social media platforms, and partner sites. Customise booking widgets to your needs.
One-stop CRM for multi-channel selling
Consolidate customer flow management across multiple channels from one place — your own website, social networks, messengeres, or another platforms or marketplaces. Instantly synchronise bookings from different sources and eliminate duplications and false bookings for the same session.

CRM made for professional service providers

Outdoor activities
Museums and
attractions
Privat tours and
excursions
Events and
master classes
Accommodation
SPA and beauty
services
Sports and fitness
clubs
Medical centres
Escape rooms

Integrations and applications

CRM systems, online payments, customer support, bulk emailing, analytics and many other integrations for your specific needs
Payment systems
Accept online payments through different payment systems at a fee starting from 2.8%
CRM systems
Set up automatic data transfer from online bookings to your usual CRM
Analytics
Track all stages of a client booking an appointment: from clicking an ad to the purchase

5 reasons to introduce CRM
for service based business

and increase the revenue
1
More clients
Attract more customers with our one-stop CRM for service busineses. Promote services with one click through various channels, platforms, and marketplaces, and increase your profits.
2
Full control of your business
Customer base, bookings, invoices, customers, session availability, resource management, and analytics — every aspect of your service business will be in one place.
3
Reduced staff costs
Employees no longer need to call clients as the booking process requires no human intervention. The system operates independently 24 hours a day, 7 days a week.
4
Effective customer lifecycle
Improve your customer loyalty by automating customer base management. Increase customer retention through automatic notifications and booking reminders.
5
Free booking CRM software for service company
For a small company, the free plan will be enough, and for a larger business, it will be perfect for testing the tool's capabilities. Prices will be consistent with your company's growth and will only depend on the number of online bookings. The free plan includes all features of the tool.

Automate customer relationship

Set up appointment scheduling, event registration, ticket sales, or purchase of gift cards. Promote services on partner platforms and increase profits. Manage clients, schedules, and bookings through a free CRM system.